The Competition 

    Some companies employ technicians with no certifications. While others have some of the basic certifications but do not complete the yearly education needed to maintain that certification; Flood Damage Restoration, LLC is Master Certified in Water Restoration and also holds a certification in Fire and Smoke Restoration. Our technicians are certified in both water and smoke with OSHA health and safety training involving Mold and Asbestos. Why call anyone else? Why not have a Master Certified Technician handle the job for you? Quality work done at an affordable rate. This is our guarantee to you the customer.

Processing Claims
    We will handle the complete billing process with your insurance company. Flood Damage Restoraton is an expert at processing insurance claims and billing. We use the same computer program to process your claim that the insurance adjustors and insurance companies use. Most of the time there is no up front out of pocket expense to the customer. We accept all home owner's policies and will work side by side with your insurance company and adjustor to handle your claim. Let us assist you in your time of need.

Customer Service 

    Most of the work we do comes to us by referrals. Our goal is not just to do the job and get it done in a timely manner, but we want you the customer to feel at ease with the process by offering a step-by-step explanation of the procedures as well. We take pride in providing you with the best customer service and the latest up to date technology in drying equipment money can buy. Why would you go anywhere else when our technicians are certified annually by the IICRC (Institute of Inspection, Cleaning, and Restoration Certifications) to ensure our company stays current on the latest in Water Damage, Sewage Back Up Clean Up, and Smoke Damage Restoration. In fact, our owner is Master Certified with the IICRC. He takes pride in taking classes every year to maintain his master certification status. Our goal at Flood Damage Restoration is to exceed your expectations by providing the best customer service with knowledgeable, certified helpful technicians who know and understand the problems you are going through right now and are able to get you back to pre-emergency condition quickly. They will monitor the drying process and follow through until the job is completed to your satisfaction. We work with you and your insurance company to make sure paperwork and billing is done in a timely manner. We will do everything we can to restore your property back to pre-loss condition as quickly as possible, ensuring your satisfaction. This is our guarantee to you the customer.